Legal Notice
Legal Notice
This Legal Notice explains the terms that apply when you use the SA Vet Medical Referrals website.
The information on this website is provided for general information only and should not replace advice from a veterinarian who has assessed the patient.
Website operator
About this website
This website is operated by SA Vet Medical Referrals, also referred to as SAVMR.
The website provides information about SAVMR, referral veterinary services, appointment pathways, location information and contact options for pet owners and referring veterinary clinics.
Website content
General information only
The content on this website is provided for general information purposes only.
Information about symptoms, diagnostic tests, referral services or veterinary procedures is not a substitute for professional veterinary advice, diagnosis or treatment.
Every animal is different. Decisions about investigation, treatment, monitoring or referral should be made by a veterinarian who has assessed the patient and reviewed the relevant clinical history.
Relationship
No veterinary-client-patient relationship from website use alone
Using this website, reading website content, submitting a general enquiry or contacting SAVMR through the website does not, by itself, create a veterinary-client-patient relationship.
A veterinary-client-patient relationship or referral relationship may only be formed when SAVMR accepts and provides veterinary services for a patient.
Pet owners should continue to work with their regular veterinarian unless SAVMR confirms otherwise as part of an accepted referral or appointment.
Bookings and referrals
Referral and booking information
SAVMR provides referral veterinary services by appointment. Booking or referral requests submitted through this website are requests only and do not guarantee that an appointment, procedure or service is available.
SAVMR may need to review referral information, patient history, clinical records or appointment suitability before confirming the next step.
For mobile bookings, pet owners should contact their local vet or email SAVMR directly so the administration team can follow up scheduling an appointment at the regular clinic where suitable.
Urgent cases
Emergencies and urgent cases
This website is not monitored for emergencies and should not be used as the only way to seek urgent veterinary help.
For emergency appointment enquiries, call SAVMR directly on 0497 263 505.
If your pet is in immediate distress or you cannot reach SAVMR, contact your regular veterinarian or the nearest emergency veterinary hospital.
Accuracy
Accuracy and currency of information
SAVMR aims to keep website information accurate and up to date. However, veterinary information, appointment availability, services, staff, processes, pricing and contact details may change from time to time.
SAVMR does not guarantee that all website content will be complete, current or suitable for every circumstance.
Please contact SAVMR directly if you need to confirm service availability, appointment options, preparation instructions or referral requirements.
Clinical suitability
Services, outcomes and limitations
Descriptions of services on this website are general descriptions only. They do not guarantee that a particular test, procedure, appointment type or outcome will be appropriate for a specific patient.
Veterinary recommendations depend on the patient’s condition, clinical history, previous test results, examination findings, referral question and professional judgement.
No website content should be interpreted as a guarantee of diagnosis, treatment outcome, recovery, appointment availability or suitability for a particular procedure.
Costs
Fees, estimates and third-party costs
Any fee information, if shown on the website or provided through communication with SAVMR, is general information only unless confirmed in writing for a specific appointment or service.
Additional costs may apply depending on the patient’s needs, the service provided, laboratory testing, imaging, medication, consumables, referral pathways or third-party provider fees.
SAVMR will provide information about expected fees where appropriate, but final costs may vary depending on clinical circumstances.
Third-party websites
External links
This website may contain links to third-party websites, resources, maps, booking platforms or external services.
External links are provided for convenience only. SAVMR is not responsible for the content, accuracy, availability, privacy practices or security of third-party websites.
Use of third-party websites is subject to the terms and policies of those third parties.
Website content
Intellectual property
Unless otherwise stated, the text, layout, design, branding, graphics, images and other content on this website are owned by or licensed to SA Vet Medical Referrals.
You may view, print or download website content for personal, non-commercial use only.
You must not reproduce, adapt, republish, distribute, copy, scrape or commercially use website content without written permission from SAVMR, except as permitted by law.
Some images or media may be licensed from third-party providers and remain subject to the licence terms of those providers.
Technical access
Website availability and security
SAVMR aims to keep this website available and functioning, but does not guarantee uninterrupted access, error-free operation or that the website will be free from viruses, malware or technical issues.
You are responsible for using appropriate security measures when accessing websites, downloading files or submitting information online.
If you experience a website issue, please contact SAVMR so the team can investigate where appropriate.
Liability
Limitation of liability
To the maximum extent permitted by law, SAVMR is not liable for loss, damage, cost or expense arising from use of this website, reliance on website content, inability to access the website, third-party links or unauthorised interference with the website.
Nothing in this Legal Notice excludes, restricts or modifies any rights, remedies, guarantees or obligations that cannot be excluded, restricted or modified under applicable law, including the Australian Consumer Law.
Personal information
Privacy
SAVMR handles personal information in accordance with its Privacy Policy.
The Privacy Policy explains how SAVMR collects, uses, stores and discloses personal information through the website, booking forms, referral forms, contact enquiries and appointment communication.
Jurisdiction
Governing law
This Legal Notice is governed by the laws of South Australia and the Commonwealth of Australia.
By using this website, you submit to the non-exclusive jurisdiction of the courts of South Australia and any courts that may hear appeals from those courts.
Updates
Changes to this Legal Notice
SAVMR may update this Legal Notice from time to time. The latest version will be published on this page with the effective date shown above.
Contact
Contact SAVMR
If you have questions about this Legal Notice or need to contact SAVMR about website information, bookings or referrals, please use the contact details below.
For emergency appointment enquiries, call 0497 263 505.